Frequently Asked Questions

Yes, you can change your NDIS provider if you feel that your current provider is not meeting your needs or if you prefer a different one. It's important to discuss your reasons for changing with your current provider and the new one you want to engage. You'll also need to inform the National Disability Insurance Agency (NDIA) of your decision and work with them to ensure a smooth transition.
Involving your family in your NDIS plan can be beneficial. They can provide valuable insights into your needs and preferences, and their support can be crucial in achieving your goals. However, it's ultimately your choice whether to involve them or not. The NDIS is person-centred, meaning the plan should reflect your individual goals and aspirations.
It can be helpful to have a rough idea of your goals and needs before meeting NDIS service providers, but it's not essential. NDIS service providers are experienced in assisting you with the planning process, and they can work with you to develop a plan that aligns with your goals and aspirations.
NDIS funding is managed through a combination of self-management, plan management, or agency management. You can choose how you want to manage your funding based on your preferences and capabilities. Self-management allows you to have full control over your budget and choose your providers. Plan management involves using a third party to manage your funds and pay your providers, while agency management means the NDIA manages your funds and pays providers directly.
The NDIS covers a wide range of services and supports tailored to your individual needs. This can include assistance with daily living, mobility aids, therapies, social and recreational activities, and more. The specific services covered will depend on your NDIS plan and the goals outlined in it.
The NDIS funding is designed to cover the reasonable and necessary support outlined in your plan. Generally, you should not need to pay extra money for these services if they are included in your plan. However, there may be some circumstances where you choose to pay for additional services or items not covered by your plan.
While there are no fixed spending limits, your NDIS plan will outline the funding allocated to each support category. It's important to stay within these allocations to ensure your plan remains sustainable throughout its duration. If your needs change, you can request a plan review to adjust your funding.
The NDIS provides a wide range of assistance, including personal care, therapy services, assistive technology, home modifications, transport, and support for social and community participation. The specific assistance you receive is determined by your individual needs and goals as outlined in your NDIS plan.


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